Returns and refunds:

Easily get help if something goes wrong when shopping with Craftycabby.

Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in its original condition

If you do have a problem with a transaction, buyers are encouraged to contact Craftycabby,  if they experience any issue;  directly via Messages. 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss value

Cancellations

if you’re a buyer who would like to request a cancellation, please contact the seller directly through Messages.

We accept cancellations after they place an order. It can take up to 48 hours for the cancellation to fully process after they place an order.

The seller agreed to a buyer request to cancel their order before shipping, and the seller has issued the buyer a full refund.

It can take 7-10 days for the refund to appear in the buyer’s account.

To open a case, the estimated delivery date for your order must have passed and at least 48 hours must have passed since you sent the seller a Help with order request.

  • Non-delivery: 7+ days must have passed since the maximum estimated delivery date.
  • Not as described or arrived damaged:The maximum estimated delivery date must have passed

I do not offer gift wrapping